About SolarWinds Service Desk
The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide...
The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere and with the newly included end-user version, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.
For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting
For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets
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Previous Versions
Here you can find the changelog of SolarWinds Service Desk since it was posted on our website on 2019-07-10 22:26:48.
The latest version is 2.6.1 and it was updated on 2024-04-22 12:41:29. See below the changes in each version.
SolarWinds Service Desk version 2.6.1
Updated At: 2023-03-19
Changes: Bug fixes and improvements
SolarWinds Service Desk version 2.5.12
Updated At: 2022-04-17
Changes: Fixes and improvements.
SolarWinds Service Desk version 2.3.5
Updated At: 2020-10-14
Changes: Time Tracking Support
SolarWinds Service Desk version 2.3.1
Updated At: 2020-08-23
Changes: The new version includes asset management and allows you to browse computers and scan codes you generated for different assets.
SolarWinds Service Desk version 2.3.1
Updated At: 2020-08-23
Changes: The new version includes asset management and allows you to browse computers and scan barcodes you generated for different assets.
SolarWinds Service Desk version 2.2.29
Updated At: 2020-05-31
Changes: We have added the ability to browse through solutions and attach them to incidents.
SolarWinds Service Desk version 2.2.9
Updated At: 2019-12-15
Changes: Addition of a requester version to our mobile application. This addition brings core requester capabilities directly to their devices ensuring your employees have access to the support and resources they need to stay productive. The available capabilities are determined by the user’s role.
SolarWinds Service Desk version 2.2
Updated At: 2019-07-08
Changes: Fix deep linking and other bugs.
Disclaimer
Official Google Play Link
We do not host SolarWinds Service Desk on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for SolarWinds Service Desk is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
